Zappos: Free Shipping, Free Returns, 24/7 Customer Service

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Media Type:

Online Online

Brand

brand

Agency

agency

Country:

USA

Industry:

Retail Services

Bullitt Director Shelley Lewis worked with agency Plan A in the creation of four charming and colorful spots for Zappos that showcase the retailer’s renowned customer service. Highlights include free shipping, a yearlong return window, 24/7 customer support, and a judgment free zone should you forget someone’s birthday.

Credits

Advertising Agency:

Plan A, USA

Managing Director:

Zara Mirza

Chief Creative Officer:

Scott Carlson

Director of Creative Services:

Cheri Anderson

Senior Creative Director:

Colin Isley

Senior Creative Director:

Kristofer Delaney

Producer:

Winslow Dennis

Account Director:

Dominick Romeo

Production Company:

Bullitt

Director:

Shelley Lewis

Executive Producer:

Luke Ricci

Line Producer:

Jeremy Barrett

Director of Photography:

Martin Ahlgren

Production Designer:

Kristen Vallow

Editorial:

Lost Planet

Editors:

Mike Sobo, Epy Carrieri

Producer:

Krsytn Wagonberg

VFX:

Black Hole

VFX Flame:

Tim Farrell

VFX Producer:

Felix Cabrera

Telecine:

Company 3

Colorist:

Tim Masik

Mix:

Heard City

Mixer:

Philip Loeb

Date:

December, 2018

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